Our new warranty claims in four easy steps!
1
Submit your Claim
Lodge your warranty claim online and provide key product and installation details.
2
Receive Updates
Receive updates to your email with your reference number as soon as your claim is submitted.
3
Assessment by our Team
Our team reviews your submission in line with warranty terms and the applicable standards.
4
Outcome
We’ll confirm the outcome of your claim and advise you of the outcome.
Frequently Asked Questions
Forza Global is an Australian-owned plumbing and fittings supplier providing high-quality, certified products to the trade market. We partner with national distributors and trade stores to deliver reliable plumbing solutions that meet Australian Standards.
We supply a wide range of plumbing systems including PEX pipe and fittings, copper press systems, multilayer gas, stainless steel fittings, and accessories. All products are compliant with relevant AS/NZS standards and certified under the WaterMark Scheme.
No, Forza Global is a wholesale distributor. Our products are available through leading plumbing trade stores across Australia such as Samios, Tradelink, and other trusted partners.
Orders & Deliveries
Orders can be placed directly through your preferred trade store or distributor. For trade partners with direct accounts, orders can be submitted via email or integrated ordering systems.
Deliveries are dispatched daily from our state distribution centres. Lead times vary depending on your location but most metro orders are delivered within 1–2 business days.
Yes, our logistics partners provide tracking for deliveries. You can also contact our customer service team for updates on your order status.
Product & Quality
Absolutely. All relevant products carry WaterMark certification and comply with Australian Standards for plumbing and gas systems.
Forza Global operates under an ISO 9001:2015 certified Quality Management System, ensuring consistent product quality, traceability, and continuous improvement.
Technical data sheets (TDS), installation guides, and product specifications are available on our website or by contacting our technical team at enquiries@forzaglobal.com.au.
Returns & Warranty
Returns are accepted for faulty or incorrectly supplied items in accordance with our trading terms. All returns require prior approval and a completed credit notes which have been approved.
Yes, Forza Global products are backed by a comprehensive warranty covering manufacturing defects. Warranty duration varies by product category. Please check the product catalogue for further information on warranty periods.
Accounts & Support
If you’re a trade store or distributor interested in partnering with Forza Global, please contact our Sales team at enquiries@forzaglobal.com.au.
You can reach our customer service team via enquiries@forzaglobal.com.au or call 1300 110 502.
Sustainability & Compliance
We’re committed to reducing waste, improving packaging efficiency, and optimising our logistics network to minimise environmental impact.
Yes, we offer a full range of lead-free plumbing fittings designed to meet future-focused Australian compliance and health standards.